Privacy Policy

 

Privacy Statement

Maintaining your trust in our brand is important to ROSEY WEST. We recognize the importance of protecting the privacy of all consumers who visit our website(s), therefore, All “personal information” that you give to us will be protected and kept confidential in accordance with the provisions set forth in this Privacy Policy. We collect certain information when you visit our U.S. site www.roseywest.com (the “Site”), in order to improve your shopping experience and allow us to better communicate with you regarding our products and services. This privacy policy is intended to assist you in understanding what information we gather when you visit the Site, how we use that information, and the safeguards we have in place to protect the information. This privacy policy only applies to information we collect at www.roseywest.com. By using and submitting information to our Site, you are agreeing that we may collect, use and disclose the information we collect in accordance with the purposes and uses identified in this policy. For other terms and conditions that apply to your use of the Site, please review our Legal Statement.

Information we collect online

Personal Information
For purposes of this privacy policy, “personal information” means any information by which someone can be personally identified, including name, address, telephone number, email address, billing and account information, credit or debit card information, and other information incidental to providing goods or services. ROSEY WEST collects personal information from you only when you voluntarily provide us with this information, such as when establishing an account or adding information to your account such as by setting up a wish list, or address book entries; entering a contest; taking a survey; contacting us with a comment or question; requesting a catalog; signing up to receive emails about our latest products and services; or applying for a job online.

Browsing Information; Cookies

When you visit the Site, our web servers may automatically recognize certain non-personally identifiable information about you, such as your domain name, access provider, IP address, and browser language. The Site may also use a browser feature known as a cookie, which assigns a unique identification to your computer. The information collected from cookies allows us to provide better customer service to you and improve features of our Site in a variety of ways, including by determining whether you have visited the Site in the past and which pages of our Site you have visited. We also may use cookies and/or a technology known as clear gifs to help us confirm your receipt of and response to our emails and to provide you a more personalized experience. Please note that certain pages of the Site may not function properly if cookies are turned off. Please consult your web browser’s Help documentation for more information about how to turn cookies on and off your browser. We may use third party advertising companies to serve ROSEY WEST advertisements on our Site or other sites you may visit. To accomplish this, these companies may employ anonymous cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness and understand your visits to our Site and other web sites. These selected companies may also provide this information to us, which we may use for marketing purposes.

Unsolicited Materials

Please do not provide us with unrequested materials, including but not limited to business, advertising, creative, marketing or any other types of proposals, concepts, know-how, ideas and the like (“Unsolicited Materials”). All Unsolicited Materials that we receive will not be subject to this Privacy Policy. By submitting any Unsolicited Materials, you agree that ROSEY WEST shall have the sole discretion as to how to utilize such Unsolicited Materials and you automatically provide to ROSEY WEST a perpetual, royalty free license to use and exploit the Unsolicited Materials in any manner in its sole discretion. If any Unsolicited Materials that you provide to ROSEY WEST are protected by third party copyright, trademark or other proprietary rights, you agree to indemnify ROSEY WEST against any claims or actions brought against ROSEY WEST relating to ROSEY WEST’S use or possession of the Unsolicited Materials. ROSEY WEST shall have no obligation to return any Unsolicited Materials received by ROSEY WEST.

How we use your information

ROSEY WEST uses personal information collected on the Site for the following purposes:

•    for the specific purpose for which it was volunteered (for example to respond to an email, or to provide you with information you have requested);
•    to improve the content, appearance and utility of the Site;
•    to understand your needs and preferences;
•    to develop, market, sell or provide products and services;
•    to conduct surveys, research and evaluations;
•    to manage and develop our business and operations;
•    to detect and protect ROSEY WEST and other third parties against negligence, fraud, theft and other illegal activities;
•    as permitted by, and to comply with, any legal or regulatory requirements, process or provisions; and
•    if you submit a resume online, we may use the information you provide solely for the purpose of evaluating you as a candidate for employment and to contact you about prospective employment.

In order to serve you better, we may combine information you provide to us on the Site with information you provide to us in other ways, such as in our retail stores, and with information from third parties including demographic or public information.

How we may share your information

ROSEY WEST may share your information collected on this Site with its subsidiaries or affiliated companies. ROSEY WEST also may share your information with selected third parties who provide services to us, including to monitor Site activity, serve Site content, help to maintain our customer database, administer emails, surveys, or contests and administer and maintain employment application information. Such third parties may have access to, store and process your personal information to provide services on our behalf, which may occur in the United States or in countries outside of the United States. Our service providers are not authorized to use your information for any purpose other than to provide the contracted services. We also must always reserve the right to disclose information about you as required by law, in response to legal process including law enforcement requests, and where needed to protect the safety, property, or legal rights of users of the Site, or of ROSEY WEST or its affiliates or third parties. Occasionally we may provide a link to a third party website, for example to conduct a survey for ROSEY WEST. If you elect to provide your personal information on that third party website, this information will be subject to that third party website’s privacy policy and security practices. ROSEY WEST is not responsible or liable for any content presented by or contained on any independent website, including, but not limited to, any advertising claims or marketing practices. ROSEY WEST also is not responsible or liable for any privacy or security policies of these third party sites. In the unlikely event that ROSEY WEST or substantially all of its assets are acquired by another company, or due to any merger, reorganization or liquidation, ROSEY WEST’S customer information will of course be one of the transferred assets. Your personal information will remain subject to any pre-existing privacy policy unless you consent otherwise.

Managing your personal information

To allow us to serve you better we encourage you to regularly review and update your personal information.

You may obtain upon request a summary of the personal information on record with ROSEY WEST. You also may request that ROSEY WEST correct any such personal information about you, remove such information from its marketing databases, or dispose of any or all personal information about you.

To make any request described above, or if you have any questions about this privacy policy, send an email to hello@roseywest.com or contact:

ROSEY WEST Customer Service
1200 Avenue at Port Imperial
Weehawken, NJ 07086
M-F 9:30 am – 5 pm EST

When contacting us, please be sure to provide us with your exact email address, name, mailing address and/or telephone number(s) in order to be sure we handle your request correctly. Following any of these requests, some of your personal information may be retained for a period of time; for example, to process a pending transaction you have made through the Site, to follow-up on a request, resolve a dispute, or for similar reasons. Some personal information also may continue to be stored on “back up” files for financial, legal or technical reasons. If you do not wish to receive email from ROSEY WEST in the future, please email us at hello@roseywest.com to be removed from our email list.

You can also unsubscribe from ROSEY WEST emails by clicking on the unsubscribe link at the bottom of any email that you have received from ROSEY WEST that contains such link.

Updating this policy; notices

ROSEY WEST reserves the right, at its discretion, to change, modify, add, or remove portions of this privacy policy at any time. You should check this page periodically for changes. Your continued use of this Site following the posting of changes to this privacy policy will be considered your consent to those changes. In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, to the extent we have your email address, we may notify you by email.

Effective date

This policy is effective November 17, 2016